Prieskum uplatňovania metód monitorovania a merania spokojnosti zákazníkov v organizáciách poskytujúcich služby
Enregistré dans:
| Auteur principal: | |
|---|---|
| Autres auteurs: | |
| Format: | Manuscrit Livre |
| Langue: | slovaque |
| Publié: |
Trnava :
STU v Bratislave MTF UPMK KIK,
2010
|
| Sujets: | |
| Accès en ligne: | VAIS |
| Tags: |
Pas de tags, Soyez le premier à ajouter un tag!
|
MARC
| LEADER | 00000ntm a22000003a 4500 | ||
|---|---|---|---|
| 001 | stu217739 | ||
| 005 | 20160719160412.3 | ||
| 008 | 101130s2010----xo------------------slo-d | ||
| 040 | |a STU |b slo | ||
| 041 | 0 | |a slo | |
| 044 | |a xo | ||
| 100 | 1 | |a Lašutová, Michaela, |d 1986- |4 aut |X 37306 |7 A000037306 | |
| 242 | 0 | 0 | |a Survey of monitoring and measuring the customer satisfaction in non-manufacturing organizations |y eng |
| 245 | 1 | |a Prieskum uplatňovania metód monitorovania a merania spokojnosti zákazníkov v organizáciách poskytujúcich služby | |
| 260 | |a Trnava : |b STU v Bratislave MTF UPMK KIK, |c 2010 | ||
| 650 | 7 | |a kvalita produkcie |2 stusub | |
| 650 | 7 | |a Quality of Production |2 estusub | |
| 650 | 7 | |a quality |2 estusub | |
| 650 | 7 | |a measuring |2 estusub | |
| 700 | 1 | |a Kučerová, Marta, |d 1957- |4 ths |u M4000 |U MTF Materiálovotechnologická fakulta |T MTF Ústav priemyselného inžinierstva a manažmentu |X 1489 |U M4000 |Y 84 |7 A000001489 | |
| 856 | 4 | |a info a plný text |u http://is.stuba.sk/zp/portal_zp.pl?podrobnosti=26937 |3 VAIS | |
| 996 | |c M*BP-4568 |l MMSKP |s P |a 0 |w stu217739_0001 | ||