Modelovanie kontaktného centra
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| Main Author: | |
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| Other Authors: | |
| Format: | Manuscript Book |
| Language: | Slovak |
| Published: |
2015
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| Subjects: | |
| Online Access: | http://is.stuba.sk/zp/portal_zp.pl?podrobnosti=111880 |
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| 650 | 4 | |a QoS |2 slo | |
| 650 | 4 | |a modelovanie |2 slo | |
| 650 | 4 | |a QoS |2 eng | |
| 650 | 4 | |a contact center |2 eng | |
| 650 | 4 | |a queue system |2 eng | |
| 650 | 4 | |a modeling |2 eng | |
| 700 | 1 | |a Chromý, Erik |4 ths |X 3861 |7 A000003861 | |
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