Uplatnenie nástroja QRCI v procese riešenia zákazníckych reklamácií

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Main Author: Jakubcová, Lucia (Author)
Other Authors: Lestyánszka Škůrková, Katarína (Thesis advisor)
Format: Manuscript Book
Language:Slovak
Published: 2020
Subjects:
metóda QRCI
reklamácie
Paretova analýza,
metóda 8D
Paret Analysis
method QRQC
method 8D
reclamations
Online Access:http://is.stuba.sk/zp/portal_zp.pl?podrobnosti=151285
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