Service strategy management moves for customer results
Enregistré dans:
| Auteur principal: | |
|---|---|
| Format: | Livre |
| Langue: | anglais |
| Publié: |
Harlow
FT Prentice Hall
2004
|
| Édition: | 2nd ed. |
| Sujets: | |
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| 245 | 1 | 0 | |a Service strategy |b management moves for customer results |c Jacques Horovitz |
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| 264 | 1 | |a Harlow |b FT Prentice Hall |c 2004 | |
| 300 | |a xv, 205 s. | ||
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| 610 | 2 | 0 | |a podnikanie elektronické |
| 100 | 1 | |a Horovitz, Jacques | |