CRM ako nástroj budovania lojality zákazníkov diplomová práca

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Bibliographic Details
Main Author:	Magálová, Katarína
Corporate Author:	Obchodná fakulta EU. Katedra marketingu
Other Authors:	Lesáková, Dagmar, 1949-
Format:	Book
Language:	Slovak
Published:	Bratislava 2010
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