The ITSM Iron Triangle Incidents, Changes and Problems : Stories in Transforming ITIL Best Practice Into Operational Success
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| Autor principal: | |
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| Formato: | Livro |
| Idioma: | inglês |
| Publicado em: |
Cambridgeshire
IT Governance Publishing
2012
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| Edição: | 1st Edition |
| Assuntos: | |
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