Customer Relationship Management and Its Usage in Industry 4.0 Business Environment
Cieľom príspevku je analyzovať aplikáciu metódy Customer Relationship Management (CRM) v podnikateľskom prostredí v medzinárodnom meradle. Príspevok pozostáva z dvoch častí. Prvá časť je venovaná teoretickému zhodnoteniu CRM ako jedného z moderných trendov v manažmente. Druhá časť obsahuje diskusiu...
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| Langue: | anglais |
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