Cita APA (7a ed.)
Shiba, S., Graham, A., & Walden, D. (1993). <A> new american TQM: Four practical revolutions in management (1. ed.). Productivity Press.
Cita Chicago Style (17a ed.)
Shiba, Shoji, Alan Graham, y David Walden. <A> New American TQM: Four Practical Revolutions in Management. 1. ed. Portland: Productivity Press, 1993.
Cita MLA (9a ed.)
Shiba, Shoji, et al. <A> New American TQM: Four Practical Revolutions in Management. 1. ed. Productivity Press, 1993.
Precaución: Estas citas no son 100% exactas.