MARC
| LEADER | 00000nam a22000003a 4500 | ||
|---|---|---|---|
| 001 | stu80328 | ||
| 005 | 20150617225640.5 | ||
| 008 | 030422s2002----xr------------------cze-d | ||
| 020 | |a 80-247-0401-3 | ||
| 040 | |a STU |b slo | ||
| 041 | 0 | |a cze | |
| 044 | |a xr | ||
| 080 | |a 658.89.01 | ||
| 100 | 1 | |a Dohnal, Jan |4 aut | |
| 245 | 1 | |a Řízení vztahů se zákazníky : |b Procesy, pracovníci, technologie | |
| 250 | |a 1. vyd. | ||
| 260 | |a Praha : |b Grada, |c 2002 | ||
| 300 | |a 161 s | ||
| 650 | 7 | |a CRM |2 stusub | |
| 650 | 7 | |a vzťahy so zákazníkmi-riadenie |2 stusub | |
| 856 | 4 | |a https://sweb.mtf.stuba.sk/obsahy/rizeni_vztahu_se_zakazniky_procesy_pracovnici_technologie_02.pdf |u https://sweb.mtf.stuba.sk/obsahy/rizeni_vztahu_se_zakazniky_procesy_pracovnici_technologie_02.pdf |3 OBSAH | |
| 996 | |b 284M056397 |c M*11115-1 |l MMKN |s A |a 24 |w stu80328_0001 | ||
| 996 | |b 284M056398 |c M*11115-2 |l MMKN |s A |a 24 |w stu80328_0002 | ||
| 996 | |b 284M056399 |c M*11115-3 |l MMKN |s A |a 24 |w stu80328_0003 | ||