Blecharz, P., & Štverková, H. Řízení kvality služeb.
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Chicago Style (17th ed.) Citation
Blecharz, Pavel, and Hana Štverková. Řízení Kvality Služeb.
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MLA (9th ed.) Citation
Blecharz, Pavel, and Hana Štverková. Řízení Kvality Služeb.
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Warning: These citations may not always be 100% accurate.