Importance-Performance Analysis in Customer Satisfaction Assessment
Identifikácia vplyvu maloobchodných atribútov na nákup potravín. Skúsenosti so segmentom dospelých zákazníkov počas ich procesu obstarávania potravín a následné odhalenie atribútov s najväčším vplyvom na celkovú spokojnosť a na uplatnenie analýzy významnej výkonnosti (IPA) pri posudzovaní komplexnej...
Na minha lista:
| Autor principal: | |
|---|---|
| Formato: | Capítulo de Livro |
| Idioma: | inglês |
| Assuntos: | |
| Tags: |
Sem tags, seja o primeiro a adicionar uma tag!
|
Registos relacionados: Importance-Performance Analysis in Customer Satisfaction Assessment
- Customer Satisfaction Development In Retail Business
- <The> Relationship between the customer satisfaction and process performance measurement
- Customer satisfaction, product quality, and performance of companies
- Performance Evaluation in the Area of a Marketing Approach Based on the Customer's Satisfaction
- Increasing of Customer Satisfaction Quality in Relation to the Assessment of Processes Efficiency - Case Study
- <The> Application of importance-performance analysis (IPA) in evaluating retail services