Service Failures and how the Perception of Justice Affects the Level of Satisfaction
Výskum zameraný na spôsoby preskúmania zlyhania služieb a stratégie obnovy služieb u študentov nakupujúcich produkty a doplnky výživy pre športy online počas krízy COVID-19. Charakteristika sociálnych sietí obchodov a hodnotenie obchodov na sociálnych sietiach. Spokojnosť zákazníkov s činnosťou onli...
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| Format: | Book Chapter |
| Language: | English |
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